Careers @ Gateway Entertainment

Gateway Entertainment is a production entertainment company dedicated to creating spellbinding experiences in illusion theatre, movies, community/social ventures and corporate events.

Its vision is to influence Singapore's Arts & Entertainment sector with innovative cutting-edge content for the positive transformation of social values and trend; by developing and providing world class productions, and creative arts programmes that promote local talents, while championing healthy social and family values.

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Job Purpose

To lead and execute with a team of audio techs to set up, operate, and maintain the technical audio equipment and inventories; used to enhance live sound events, and in-house or out-bound recording productions.

The individual should harness certain level of field experience in audio mixing and productions, and should be able to employ a range of industries’ relevant equipment, skill sets, tools and software to fulfill the company’s audio production and technical needs.

Duties and Responsibilities

Using leadership skills, field experience/expertise and teamwork skills, the Senior Audio Engineer will be required to lead, plan, support and facilitate audio set-ups and productions within the company’s umbrella of operatives.

These include small to large-scale productions, both theatrical and conferences, mixing for bands, talk shows, recording productions and teaching seminars.

The individual will also be required to supervise, teach and troubleshoot workflow and technical faults from time to time so that the team can execute seamless audio productions, which can include editing and mastering on audio interfaces and software, as well as system patching and troubleshooting audio systems, all within the scope of audio productions.

The individual will also be accountable for the department’s inventory management, maintaining the equipment’s operationality, and making sensible financial decisions that will benefit the company, and as part of business continuity process.

The individual will be required to have a high level of knowledge and skill sets to handle equipment such as microphones, recorders, live sound consoles, field mixers and audio peripherals, and audio software. The individual must be able to comprehend and draw audio technical schematics. Working in a team, he/she must be able to support fellow colleagues and superiors as a team player and leader through accountability and effective communication.

As a Senior Audio Engineer, he/she will need to support the head of department and superiors in planning riders, assigning tasks and supervision of junior staff that report to him/her. As such, the individual should possess office software skills, for documentation and email communication.

Requirements

  • Diploma in Sound or Electrical Engineering (or any other engineering or technical fields preferred)
  • Professional Certification in any audio field

To apply, download application form and email the completed form together with a comprehensive CV (attached with a recent photo) to: hr@gateway.sg.

All applications will be kept in strict confidence. We regret that only shortlisted candidates will be notified.

Job Purpose

To set up, operate, and maintain technical audio equipments and inventories; used to enhance live sound events, and in-house or out-bound recording productions.

Duties and Responsibilities

Using both interpersonal teamwork skills and the individual’s technical expertise, the Junior Audio Engineer will be required to support and facilitate audio set-ups and productions within the company’s umbrella of operatives. These include mixing from bands, talk shows, recording productions and seminars. The Junior Audio Engineer will be required to plan and execute productions involving editing and mastering on audio interfaces and softwares, as well as system patching and troubleshooting, as part of audio productions. The individual will also be accountable for the department’s inventory management, as part of business continuity process.

The individual will be required to have a certain level of knowledge and skill sets to handle equipment such as microphones, recorders, live sound consoles, field mixers and audio peripherals, and audio software. The individual should be able to comprehend an acceptable level of technical schematics drawings. Working in a team, the individual must be able to support fellow colleagues and superiors as a team player through accountability and effective communication.

As a Junior Sound Engineer, the individual will need to support the head of department, seniors and superiors in planning riders, assigning tasks and supervision of junior staff that report to him/her. As such, the individual will require some office software skills, for documentation and email communication.

Requirements

  • Diploma in Sound or Electrical Engineering (or any other engineering or technical fields preferred)
  • Professional Certification in any audio field

To apply, download application form and email the completed form together with a comprehensive CV (attached with a recent photo) to: hr@gateway.sg.

All applications will be kept in strict confidence. We regret that only shortlisted candidates will be notified.

Duties and Responsibilities

  • Sell venues to event/show organisers.
  • Handle hotline and email enquiries for booking of all performing arts venues and school facilities.
  • Make regular cold-calls to potential hirers.
  • Establish and maintain customer relationships.
  • Assist to promote hirers’ events and attend production meetings.
  • Provide internal and external event management services by coordinating events from initial sales (for external event organisers), to operations requirements completion.
  • Liaise with hirers on marketing and advertising options within the venue.
  • Troubleshoot onsite issues.
  • Manage digital signage screens, liaising with hirers and creating content for events.
  • Maintain Gateway Theatre’s website with webmaster.
  • Manage and generate content for social media platforms such as Facebook, Twitter, YouTube, Instagram, etc.
  • Ensure Venue Management Software is updated accurately and promptly for marketing billings, bookings and database.
  • Assist Venue Sales Manager/Senior Sales Executive to reconcile ticket sales report from SISTIC or other ticketing agents before confirming the final billing with Finance.
  • Liaise with creative agencies and vendors on marketing projects, including design and printing works.
  • Involvement in brand management and implementation.
  • Oversee development of advertising and sales & marketing materials including sales kit, advertisements, etc.
  • Liaise with sponsors/potential sponsors on marketing opportunities.
  • Assist in any ad-hoc Marketing Communications projects.

Requirements

  • A degree in Business Administration, Marketing or related disciplines.
  • Minimum 2 years of relevant working experience in Marketing, Events Marketing or similar capacities.
  • Possess a good attitude and a keen learner.
  • Possess good writing skills.
  • An organised and meticulous worker.
  • Possess good interpersonal and communication skills. Work well in a team.
  • Able to come up with innovative and creative marketing strategies. Savvy with social media channels of communications.
  • Willing to put in additional hours when required.

To apply, download application form and email the completed form together with a comprehensive CV (attached with a recent photo) to: hr@gateway.sg.

All applications will be kept in strict confidence. We regret that only shortlisted candidates will be notified.

Job Purpose

The Theatre Manager is responsible for overseeing the theatre’s organisational structure, fundraising, marketing, budgeting, accounting and day-to-day operations.

Meeting demands from actors, directors, production personnel and audience members may also be part of the job.

Reporting to the Theatre Director, this post is responsible for ensuring that the theatre is a welcoming and vibrant space for audiences and artists.

The Theatre Manager will work closely with the Theatre Director and play a key role in a number of upcoming projects. Overseeing front line staff, the Theatre Manager will lead the teams that welcome audiences into the building, as well as run the front-of-house, bar and catering operations (if any).

The Theatre Manager is jointly responsible for ensuring that the theatre is compliant with current licensing and health and safety legislation and is to report to the Theatre Director on all logistical aspects of the day-to-day running of the building.

The Theatre Manager plays a key role in the trading subsidiary and will work alongside the Sales Manager to ensure that maximum profit is achieved for specific areas of the business, including running events and managing external commercial hirers.

Duties and Responsibilities

1. Front-of-House and Operations (Working with the Operations Manager)

  • To oversee specific operational areas for the theatre.
  • To lead, motivate, develop and recruit a team of front line staff, including front-of- house staff, ensuring that all team members have a flexible and friendly approach and feel part of the organisation.
  • To manage all operational matters relating to the front-of-house, bar and catering operations and put a staffing structure in place to support this within set budgets.
  • To ensure that all aspects of front-of-house areas provide a welcoming environment to customers and potential customers.
  • To act as Duty Manager on some day and evening shifts. During shifts with an ongoing performance, to liaise with production staff to control the venue’s performances. To be responsible for the well-being and safety of the audience, overseeing cashing up and managing the front-of-house.
  • To ensure that visitors with special needs or access requirements are catered for appropriately.
  • To organise signed and audio described performances.
  • To work with the Theatre Director on all licensing and compliances, ensuring that the theatre is an accessible venue.
  • To work with the Sales team to ensure that events are timetabled efficiently.
  • To be responsible for standards of cleanliness within the theatre, especially through shared management and training of the housekeeping staff.
  • To manage freelance contractors and suppliers.
  • To ensure that front-of-house expenditure is controlled effectively.
  • To deputise on key areas for the Theatre Director when necessary.

2. Licensing and Health and Safety (Reporting to the Theatre Director)

  • To ensure that all statutory guidance for fire, security, health and safety and emergency policies and procedures are complied with.
  • To organise, supervise and attend fire drills. To take a leading role in the evacuation of the building if necessary.
  • To support the Theatre Director to ensure that the building meets specific fire regulations, health and safety, licensing, security and insurance requirements.
  • To liaise with licensing authorities and be the Designated Premises Supervisor (DPS).
  • To support the Theatre Director in ensuring that repairs and maintenance of the theatre building and its (non-theatrical) equipment are maintained to agreed budgets.
  • To be responsible for security of the theatre.

3. Trading (Overall responsibility)

  • To work with the Sales Manager to drive the business forward, developing new income streams for the organisation.
  • To contribute to developing a business plan for the trading operation with a particular focus on a plan for the building’s post refurbishment.
  • To put together a staff structure which supports the business plan (within set budgets).
  • To develop new business relationships with potential clients through attending networking events, building contacts and following up on introductions.
  • To develop relationships with suppliers, finding new and innovative ways of working with external suppliers.
  • To promote and manage events (not performances), conferences, functions, etc; liaising with external hirers, in-house technical staff and coordinating all activity relating to the events.
  • To oversee events for other departments, i.e. press nights, fundraising events, etc.
  • To work with the Programme Manager to deliver a creative programme of events to support the main theatre direction/programming plan, which includes shows, talks, open events, parties, community engagement events, etc.
  • To act as point of liaison for event management companies, tourism agencies, conference and commercial booking services and to ensure that the theatre has a high presence with these external agencies.

4. Financial Management

  • To provide the Communications Director and Finance Director with accurate financial reports, help to analyse profit and loss and act swiftly to make decisions which will improve profitability.

5. ‘Project Welcome’

  • To play a key role in ‘Project Welcome’ – a project to ensure that artists, audiences and front line staff feel engaged with the organisation and at home in the building.
  • To ensure that all public and other spaces are welcoming and inviting, working with the Marketing Communications team to achieve this.
  • To work alongside the Operations Manager to motivate and train the front line staff, so that they reflect the values of the theatre.
  • To welcome all companies, performers and artists when they are in the building and to ensure that they feel supported.
  • To help create an atmosphere of creativity in the building that encourages artists and audiences to create and participate in our artistic programmes.

Requirements

  • A degree in Theatre Management or Business Management.
  • Minimum 5 years of experience in business management, planning and financial oversight.
  • Minimum 3 years of experience in venue management.
  • Proven skills in business and financial management.
  • Excellent, proven interpersonal, verbal and written communications skills.
  • Ability to manage and supervise a staff team.
  • Effective problem-solving and mediation skills.
  • Ability to multi-task and work in a fast-paced office setting.
  • Proven ability to cope with conflict, stress and crisis situations.

To apply, download application form and email the completed form together with a comprehensive CV (attached with a recent photo) to: hr@gateway.sg.

All applications will be kept in strict confidence. We regret that only shortlisted candidates will be notified.

Job Purpose

  • Manage the administration across all Gateway Theatre productions and events.
  • Ensure provision of effective administration for all company productions and events.
  • Coordinate all communications between technical team, facilities and client, to ensure Hirer’s productions and events runs smoothly.

Duties and Responsibilities

  • Liaise with Hirer to ensure that technical requirements for productions and events are met.
  • Liaise with the Technical team, Sales team and Facilities team to ensure that requirements for production and events are met.
  • Attend site recce with the Sales team pertaining to venue hire.
  • Arrange and attend production meetings with Hirer and relevant technical team members.
  • Responsible for preparing schedules, detailed logistical plans and contact sheets for multiple events.
  • Ensure venue specifications, site maps and all signages are done to a high standard.
  • Produce two dimensional drawings, layouts and site maps using CAD.
  • Provide administrative support for the contracting of technical staff.
  • Advise departments within the company of deadlines for production administration.
  • Assist with site set up and tear down if necessary.
  • Assist with front-of-house duties if necessary.
  • You may be required to carry out other duties, which are within your capabilities and level of responsibility, in order to meet the needs of the events.

Person Profile

Essential:

  • Comprehensive experience of production process in theatre or similar performance arts environment.
  • A good sense of humour.
  • Detail-oriented, creative and flexible.
  • Able to work independently and as a team player.
  • Able to take initiative and effectively adapt to changes.
  • Able to work efficiently and productively under tight deadlines.
  • Proficient in time management, with the ability to organise and manage multiple priorities.
  • Excellent written and verbal communication skills.
  • A good knowledge of technical and site equipment.
  • Strong analytical and problem solving skills.
  • Experience working within events.
  • Able to do hands-on physical work.
  • Able to work weekends to support events.
  • A desire to develop a career in production management in live events.

Required Skills:

  • Understanding of standard theatre working agreements.
  • Proficient use of spreadsheet and word processing software.
  • Able to do simple diagram layout on CAD.
  • Able to use Photoshop to do simple editing to flyers.
  • Able to use Ungerboeck, a venue booking system.
  • Knowledge of travel and logistics scheduling and booking.

To apply, download application form and email the completed form together with a comprehensive CV (attached with a recent photo) to: hr@gateway.sg.

All applications will be kept in strict confidence. We regret that only shortlisted candidates will be notified.